Shipping Policy

At MINAR, we want your fragrance to reach you safely and on time. Please review the information below to understand our shipping and delivery process.

1. Shipping Methods

We currently offer the following shipping option:

• Standard Shipping: 3-5 BUSINESS DAYS

• Express Shipping: 1-2 BUSINESS DAYS

Available shipping methods may vary depending on your delivery location and will be displayed during checkout.

2. Order Processing

Orders are typically processed and prepared for dispatch within 1 business day after your order is confirmed.

Orders placed on weekends or public holidays may begin processing on the next business day.

Once your order has been dispatched, you will receive shipping confirmation and tracking information where available.

3. Shipping Costs

Shipping charges are calculated based on your delivery location, selected shipping method, and order size.

• Standard Shipping: [SHIPPING COST]

• Express Shipping: [EXPRESS SHIPPING COST]

• Free Shipping: [FREE SHIPPING THRESHOLD] (if applicable)

Any applicable shipping charges will be clearly displayed before you complete your purchase.

4. Delivery Timeframes

Estimated delivery times are:

Domestic Orders: 3-5 BUSINESS DAYS

These are estimated delivery times and are not guaranteed. Delivery may take longer during public holidays, sales events, extreme weather, or other circumstances outside our control.

5. Delivery Issues and Delays

While we work with our shipping partners to deliver orders within the estimated timeframe, occasional delays may occur.

If your order is significantly delayed or the tracking information has not updated for 7 DAYS, please contact us at contact@minarofficial.com with your order number.

If your package is marked as delivered but you have not received it, please first check with household members, neighbors, or your building's reception/security and contact the courier if possible. If the issue remains unresolved, contact us and we will assist you in investigating the matter.

MINAR is not responsible for delays caused by incorrect or incomplete shipping information provided by the customer, courier disruptions, customs processing, weather, public holidays, or other circumstances beyond our reasonable control.

6. Incorrect Shipping Information

Please carefully review your delivery address before completing your order. If you notice an incorrect address after placing an order, contact us as soon as possible at contact@minarofficial.com.

We will do our best to update the address before the order is dispatched, but changes cannot be guaranteed once the package has been shipped.

7. Contact Us

If you have any questions about shipping or the status of your order, please contact our customer service team at contact@minarofficial.com.

We're always happy to help and want your MINAR experience to be smooth from the moment you place your order until your fragrance arrives.

MINAR — The Essence of Elegance.